FAQ
(Things to know that you didn't think you needed to know)
FAQ
(Things to know that you didn't think you needed to know)
Do you offer refunds?
Monthly membership: You’re free to cancel anytime! Just note that we’re unable to offer refunds for partial months.
Annual membership: If illness or injury comes up, you can pause your membership for a set amount of time. If you change your mind within the first month, we’re happy to offer a refund minus any time already used.
Do I have to join through Strength-N-Stitches, or can I join through Engage Fitness Collective?
Joining through Engage Fitness Collective: You can sign up directly through Engage Fitness Collective for $52 per month. Your payment will automatically renew on the same day each month.
Joining through Strength-N-Stitches: Membership is $30 per month or $330 for the year, and you’ll also get access to the Strength-N-Stitches exclusive on-demand YouTube library!
Renewal and Cancellation Policy
INTRODUCTION
At Strength-N-Stitches, we strive to provide our members with quality fitness services. We understand that circumstances can change, leading you to modify your membership status. This policy outlines the terms and conditions related to the cancellation of your gym membership.
MEMBERSHIP RENEWAL PROCESS
Annual Membership: Annual memberships will be billed a one-time fee on the date you start the membership. Membership does renew automatically.
Monthly Membership: You will be billed monthly on the date you start membership.
CANCELLATION PROCESS
Notification: Members must initiate cancellation through PayPal.
Final Payment: No issuance of partial months reimbursement will be provided for the Monthly Membership
Final Payment: No issuance of reimbursement after the first month of the Annual Membership. If cancellation occurs within the first month of the Annual Membership, reimbursement less days used will be issued.
NO-SHOW CANCELLATIONS
Members who do not visit the live-streaming gym for two (2) consecutive months without a formal cancellation in PayPal will still be subjected to regular membership fees. To avoid unnecessary charges, please adhere to the cancellation process outlined above.
MEDICAL CANCELLATIONS
Exceptions to our cancellation policy are applied to the Annual Membership and are considered case-by-case for medical reasons. Appropriate documentation (e.g., doctor’s note, proof of relocation) will be required.
Refunds
Strength-N-Stitches does not offer refunds for membership cancellations except for Annual Memberships - under exceptional circumstances, which will be considered on a case-by-case basis.
Strength-N-Stitches reserves the right to modify this cancellation policy. All members will be notified of any changes [30] days before implementation.
CONTACT INFORMATION
For any inquiries or assistance regarding the cancellation process, please contact us at:
Email: strengthnstitches@gmail.com
Phone: 505-316-6818
We thank you for trusting the Strength-N-Stitches live-streaming fitness studio and hope to assist you in your fitness journey as effectively as possible.
effective 1/1/2026
Strength-N-Stitches Terms & Conditions
Strength-N-Stitches (heretofore known as STRENGTH-N-STITCHES)
DECLARATIONS: This Agreement is entered into between STRENGTH-N-STITCHES and the undersigned (“Client”). The provision of training services by any instructor associated with STRENGTH-N-STITCHES to Client and Client’s use of their own choices of premises, facilities, or equipment are contingent upon this Agreement.
ASSUMPTION OF RISK, WAIVER, AND RELEASE OF LIABILITY, AND INDEMNITY AGREEMENT
ASSUMPTION OF RISK: You agree that if you engage in any physical exercise or activity, including participating in online fitness classes, you do so at your own risk and assume the risk of any injury and/or damage you may suffer, whether while engaging in physical exercise or not. This includes injury or damage sustained while and/or resulting from using any premises or facility or using any equipment, whether provided to you by STRENGTH-N-STITCHES or otherwise, including injuries or damages arising out of the negligence of STRENGTH-N-STITCHES, whether active or passive, or any of STRENGTH-N-STITCHES’s affiliates, employees, agents, representatives, successors, and assigns. Your assumption of risk includes but is not limited to, your use of any exercise equipment (mechanical or otherwise), sports fields, courts, or other areas, locker rooms, sidewalks, parking lots, stairs, pools, whirlpools, saunas, steam rooms, lobby or other general areas of any facilities, or any equipment. You assume the risk of your participation in any activity, class, program, instruction, or event, including but not limited to weightlifting, walking, jogging, running, aerobic activities, aquatic activities, tennis, basketball, volleyball, racquetball, or any other sporting or recreational endeavor. You agree that you are voluntarily participating in the activities and assume all risk of injury, illness, damage, or loss to you or your property that might result, including, without limitation, any loss or theft of any personal property, whether arising out of the negligence of STRENGTH-N-STITCHES or otherwise.
RELEASE: You agree on behalf of yourself (and all your representatives, heirs, executors, administrators, agents, and assigns) to release and discharge STRENGTH-N-STITCHES (and STRENGTH-N-STITCHES’s affiliates, related entities, employees, agents, representatives, successors, and assigns) from any claims or causes of action (known or unknown) arising out of the negligence of STRENGTH-N-STITCHES, whether active or passive, or any of STRENGTH-N-STITCHES’s affiliates, employees, agents, representatives, successors, and assigns. This waiver and release of liability includes, without limitation, injuries that may occur as a result of(a) your use of any exercise equipment or facilities that may malfunction or break, (b) improper maintenance of any exercise equipment, premises or facilities, (c) negligent instruction or supervision, including personal training, (d) negligent hiring or retention of employees, and/or (e) slipping or tripping and falling while on any portion of a premises or while traveling to or from personal training, including injuries resulting from Trainer’s or anyone else’s negligent inspection or maintenance of the facility or premises.
INDEMNIFICATION: By execution of this agreement, you hereby agree to indemnify and hold harmless STRENGTH-N-STITCHES from any loss, liability, damage, or cost STRENGTH-N-STITCHES may incur due to the provision of fitness instruction by STRENGTH-N-STITCHES to you.
ACKNOWLEDGMENTS: You expressly agree that the foregoing release, waiver, assumption of risk, and indemnity agreement is intended to be as broad and inclusive as permitted by the law in the State of Washington and that if any portion thereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect. You acknowledge that STRENGTH-N-STITCHES offers a service to clients encompassing the entire recreational and/or fitness spectrum. STRENGTH-N-STITCHES is not in the business of selling weightlifting equipment, exercise equipment, or other such products to the public, and the use of such items is incidental to the service provided by STRENGTH-N-STITCHES. You acknowledge and agree that STRENGTH-N-STITCHES does not place such items into the stream of commerce. This release is not intended as an attempted release of claims of gross negligence or intentional acts. You acknowledge that you have carefully read this waiver and release and fully understand that it is a release of liability, express assumption of risk, and indemnity agreement. You are aware and agree that by executing this waiver and release, you are giving up your right to bring a legal action or assert a claim against STRENGTH-N-STITCHES for negligence or for any defective product used while receiving fitness instruction from STRENGTH-N-STITCHES. You have read and voluntarily signed the waiver and release and further agree that no oral representations, statements, or inducement apart from the foregoing written agreement have been made. I will receive information and instruction while participating in classes, health programs, or workshops offered by STRENGTH-N-STITCHES.
I recognize that many classes will require physical exertion, which may be strenuous and cause physical injury, and I am fully aware of the risks and hazards involved. I understand that I must consult with a physician before and regarding my participation in this class or any other activity associated with STRENGTH-N-STITCHES.
I represent and warrant that I am physically fit and have no medical conditions that would prevent my full participation in the class, health program, or any workshop. I agree to assume full responsibility for any risks, injuries, or damage, known or unknown, which I may incur due to participating in any of the classes delivered by Zoom or stored online.
I agree to hold harmless STRENGTH-N-STITCHES, their subsidiaries, shareholders, directors, officers, employees, conference presenters, conference sponsors, their respective agents, successors, and assigns, from any liability whatsoever arising out of this club participation including, but not limited to physical injuries, muscle strains, tears, pulls, broken bones, miscarriage, covid-19 or other virus exposure, death, and any illness, or loss of personal property and income.
I also understand that I may be videotaped, audio-recorded, and/or photographed during class, and STRENGTH-N-STITCHES may use any imagery before, during, and after the event, both photos and videos, for any promotional and financial purposes without any compensation. I agree to receive messages from STRENGTH-N-STITCHES and any of its affiliates by providing my email address on all registration forms.
effective 1/1/2026
Do I need a membershep to access programs?
Yes. You’ll need to have a membership to the Strength-N-Stitches live-streaming community and complete a Waiver of Liability to access all programs from Strength-N-Stitches and Engage Fitness Collective. We make it easy for you: once you complete your PayPal membership, you’ll be automatically taken to the Engage Fitness Collective Terms page to complete the waiver.
What if I'm joining a complimentary (free) workout?
If you’re joining a complimentary workout, just make sure to complete the Release and Waiver of Liability using the link on the Engage Fitness Collective Terms page.